HOME

Welcome to Champagne on Ice , company information page. Below you will find all the necessary information to contact us and put your mind at ease about doing business with Champagne on Ice. Our goal is to make sure you are completely satisfied and pleased with your purchase.

PRIVACY & SECURITY

Champagne on Ice supports and respects your right to privacy. All and any information you provide will be used by only by us to make you’re shopping experience easier. At no time do we rent, trade, sell or release your personal information.

To ensure that all information you submit is kept strictly confidential when placing your or order on-line, by phone, or by mail, including card information, it is encrypted and transmitted via a completely secure server. Security is industry standard encryption to scramble customer’s sensitive information.

SHIPPING & HANDLING PROCEDURES

Orders are shipped within 24-48 hours of  receipt. We ship our products the most economical way. Our standard form of shipping isUSPS,  ground service. Estimated delivery time is 4-5 days. All rates are for continental U.S.A. shipments only. For other areas please contact us for rates.

If an alternate method of shipping is desired, UPS,  Ground, 1-2 days rush service, Rush Service Saturday Delivery, Airmail (Parcel Post), please contact us for those rates.

Shipping and handling charges will be added to the cash price of the items purchased. They are added automatically to online orders and figured manually on written or phone orders.

PAYMENT METHODS

We accept American Express, Discover, MasterCard, and Visa payments on our online store. Payments for purchases through our order form, which are made by, phone, mail, email or fax can be made with American Express, Discover, MasterCard, Visa, or Money Order. All checks should be made out to “Champagne on Ice”. We do accept personal checks, but product will not be shipped until personal check clears.

RETURN POLICY & RETURNS

You, our customer, must be completely satisfied with the products you purchased from us. If you should receive any items that are damaged, you must contact us immediately upon receipt of the merchandise to inform us of the problem. You may contact us by phone at 219-762-4203,  fax 219-764-7712 or by email at

champagne-on-ice@champagne-on-ice.com

Return merchandise with the original packing invoice for proper credit, and be sure to include and additional information we may need to contact you. All returns should be insured and properly packaged.

Return to:

Champagne on Ice

2157 Stormy St.

Portage, In 46368 

DISCLAIMERS

 Champagne on Ice assumes no liability for any loss and/or damage caused by the use or misuse of any merchandise. We ship all merchandise through the USPS, unless otherwise requested. Due to factors beyond our control, delays in delivery may occur. We cannot assume responsibility or liability for any damages caused by late, early and.or untimely deliveries.

Phone: 1.219.762.4203
-- © 2001 Novina Enterprises, L.L.C. all rights reserved --
Worldwide Solutions by...